privacy
Otto framing is committed to protecting your privacy and will only use the information we collect about you lawfully.
The information we collect is for the purpose of contacting you when your framing is complete (and to address any queries during the fabrication of your framing), to keep a record of your orders and their specifications, and for the purposes of insurance. This will, in almost all circumstances, be restricted to:
· Your first and last name
· Your contact details
· Your address (should you require a quotation for delivery)
We will ask for this information directly from you, and we ensure that this information is kept securely.
Under the Data Protection legislation, you have rights with regards to your personal information including:
· the right to be informed about the collection and the use of your personal data
· the right to access personal data and supplementary information
· the right to have inaccurate personal data rectified, or completed if it is incomplete
· the right to erasure (to be forgotten) in certain circumstances
· the right to restrict processing in certain circumstances
· the right to data portability, which allows the data subject to obtain and reuse your personal data for your own purposes across different services
If you would like to ask any questions about your data or submit a data subject access request, please contact:
terms & conditions
We reserve the right to change any of the terms and conditions displayed on this website (including our privacy policy) at any time by notifying you through this website that we have done so. By continuing to use this website, you agree to be bound by the amended terms and conditions as notified and posted on the website
All of our frames are made to order, unless stated otherwise, so we are unable to offer returns or exchanges. All sales are final at the point of deposit payment.
We request a deposit payment to confirm your order and begin production, which is equal to 50% of the total value of your order.
All prices are inclusive of UK VAT at 20% unless otherwise stated. Pricing may change at any time.
Promotions, discounts and offers are subject to availability and we reserve the right to revoke any promotions, discounts or offers at any time and for any reason.